Before registering for a public class at the Natural Gourmet Institute, please become familiar with our cancellation policy.
Cancellation Policy for Individual Classes
If you cancel at least 10 days before a class, you may:
1. Transfer full amount of your payment towards another class; or
2. Receive a refund less a $10 service charge.
If you cancel 9 days or fewer, but at least 48 hours before the start of a class, you will:
Receive a school credit voucher minus a 20% service charge. Credit vouchers can be applied to any classes up to one year from the date of original purchase. Credit will not be honored without a voucher.
If you cancel 48 hours or fewer before the start of a class, withdraw once the class begins, or do not show up for any reason, you will:
Forfeit the full amount of your payment. You may, however, send someone in your place or receive recipes/handouts.
Cancellation Policy for Series or Intensives
such as Essential Cooking & Cutting Techniques, Two-Week Basic Cooking Technique Intensive, Vegan Baking Boot Camp, Raw Food Intensive
If you cancel at least 2 weeks before the start of the first class in the series you will:
Receive a refund less a $50 service charge for each and every student’s registration that is canceled.
If you cancel 3-13 days before the start of the first class in the series you will:
Receive a school credit voucher less a 20% service charge for each and every student’s registration that is cancelled.
If you cancel less than 3 days before the start of the first session, or withdraw from the series once class begins, or fail to show up for any reason:
All payment is forfeited. In that event, you can either send someone in your place or receive the recipes and/or handouts.
Basics 1 - 4 are the only classes that may be made up (only if you have attended the first session). If you notify our Registration Department at least 24 hours in advance, we will attempt to transfer you to the same session at a later date. Make-up classes are available on an extremely limited basis, subject to availability, and must be arranged with our Registrar. You can only schedule one make-up session per Basics 1, 3, or 4.